ISSN : 1738-3110
Purpose: In the landscape of global challenges, the adoption of new technologies and the implementation of intellectual capital are seen as the main vehicles to enhance banking operations. Inspired by this issue, our study is to discover the effect of technological investments and intellectual capital on one of the most important dimensions of banking operations, namely deposit intermediation. Research design, data and methodology: To tackle this concern, we utilize the data of 12 banks from 2011 to 2020 in Vietnam, and perform the multivariate regression analysis as well as provide different robustness tests. Results: Our empirical analysis demonstrates that a surge in technological expenditures would foster distribution of deposit intermediation of banks. Also, the blend of technology spending and intellectual capital plays a key role in boosting this function of banks. Conclusions: The study would bring one of new evidence for bank managers and national authorities in Vietnam, where has undergone the completely reform period in banking system. Accordingly, technological innovation and intellectual capital should be taken into consideration when managers and regulators build business strategies and related policies. The findings are also useful for nations bearing a close resemblance to Vietnamese financial system.
Alvino, F., Di Vaio, A., Hassan, R., & Palladino, R. (2020). Intellectual capital and sustainable development: A systematic literature review. Journal of Intellectual Capital, 22(1), 76–94. https://doi.org/10.1108/JIC-11-2019-0259
Alzyadat, J. A., & Almuslamani, M. S. (2021). The Role of Technological Progress in the Distribution sector: Evidence from Saudi Arabia Wholesale and Retail Trade Sector. Journal of Distribution Science, 19(3), 15–23. https://doi.org/10.15722/JDS.19.3.202103.15
Arellano, M., & Bond, S. (1991). Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations. The Review of Economic Studies, 58(2), 277–297. https://doi.org/10.2307/2297968
Beccalli, E. (2007). Does IT investment improve bank performance? Evidence from Europe. Journal of Banking & Finance, 31(7), 2205–2230. https://doi.org/10.1016/j.jbankfin.2006.10.022
Berger, A. N. (2003). The Economic Effects of Technological Progress: Evidence from the Banking Industry. Journal of Money, Credit and Banking, 35(2), 141–176.
Blundell, R., & Bond, S. (1998). Initial conditions and moment restrictions in dynamic panel data models. Journal of Econometrics, 87(1), 115–143. https://doi.org/10.1016/S0304- 4076(98)00009-8
Cillo, V., Petruzzelli, A. M., Ardito, L., & Del Giudice, M. (2019). Understanding sustainable innovation: A systematic literature review. Corporate Social Responsibility and Environmental Management, 26(5), 1012–1025. https://doi.org/10.1002/csr.1783
Del Giudice, M., Scuotto, V., Garcia-Perez, A., & Messeni Petruzzelli, A. (2019). Shifting Wealth II in Chinese economy. The effect of the horizontal technology spillover for SMEs for international growth. Technological Forecasting and Social Change, 145(8), 307–316. https://doi.org/10.1016/j.techfore.2018.03.013
Frame, W. S., & White, L. J. (2004). Empirical Studies of Financial Innovation: Lots of Talk, Little Action? Journal of Economic Literature, 42(1), 116–144. https://doi.org/10.1257/002205104773558065
Greenbaum, S. I., Thakor, A. V., & Boot, A. W. A. (Eds.). (2019). Chapter 2—The Nature and Variety of Financial Intermediation. In Contemporary Financial Intermediation (Fourth Edition) (pp. 23–53). Academic Press. https://doi.org/10.1016/B978-0- 12-405208-6.00002-4
Lakhwani, M., Dastane, O., Satar, N. S. M., & Johari, Z. (2020). The Impact of Technology Adoption on Organizational Productivity. The Journal of Industrial Distribution & Business, 11(4), 7–18. https://doi.org/10.13106/JIDB.2020.VOL11.NO4.7
Le, T. D. Q., & Nguyen, D. T. (2020). Intellectual capital and bank profitability: New evidence from Vietnam. Cogent Business & Management, 7(1), 1-19. https://doi.org/10.1080/23311975.2020.1859666
Lee, C.-C., Li, X., Yu, C.-H., & Zhao, J. (2021). Does fintech innovation improve bank efficiency? Evidence from China’s banking industry. International Review of Economics & Finance, 74(7), 468–483. https://doi.org/10.1016/j.iref.2021.03.009
Lu, C. H., & Luong, T. T. T. (2022). Foreign Capital Flows, Banking Stability and the Role of International Trade Cooperation and Distribution an Empirical Analysis from the ASEAN Region. Journal of Distribution Science, 20(7), 23–33. https://doi.org/10.15722/jds.20.07.202207.23
Mavridis, D. G., & Kyrmizoglou, P. (2005). Intellectual capital performance drivers in the Greek banking sector. Management Research News, 28(5), 43–62. https://doi.org/10.1108/01409170510629032
Meles, A., Porzio, C., Sampagnaro, G., & Verdoliva, V. (2016). The impact of the intellectual capital efficiency on commercial banks performance: Evidence from the US. Journal of Multinational Financial Management, 36(9), 64–74. https://doi.org/10.1016/j.mulfin.2016.04.003
Natalicchio, A., Ardito, L., Messeni Petruzzelli, A., & Del Giudice, M. (2019). The origins of external knowledge inflows and the impact of university technologies. R&D Management, 49(4), 639–651. https://doi.org/10.1111/radm.12354
Nguyen, T. V., & Lu, C. H. (2023). Financial intermediation in banks and the key role of intellectual capital: New analysis from an emerging market. Journal of Financial Services Marketing, 1–15. https://doi.org/10.1057/s41264-023-00220-0
Obradović, S., & Grbić, M. (2015). Causality relationship between financial intermediation by banks and economic growth: Evidence from Serbia. Prague Economic Papers, 24(1), 60–72. https://doi.org/10.18267/j.pep.500
Ozkan, N., Cakan, S., & Kayacan, M. (2017). Intellectual capital and financial performance: A study of the Turkish Banking Sector. Borsa Istanbul Review, 17(3), 190–198. https://doi.org/10.1016/j.bir.2016.03.001
Phan, A., Lu, C. H., Hoang, L. X., & Nguyen, P. M. (2022a). The Effect of Investing into Distribution Information and Communication Technologies on Banking Performance the Empirical Evidence from an Emerging Country. Journal of Distribution Science, 20(6), 43–56. https://doi.org/10.15722/jds.20.06.202206.43
Phan, A., Lu, C. H., & Nguyen, P. M. (2022b). Spending on Distribution Information and Communication Technologies and Cost-Effective Operation in Banks. Journal of Distribution Science, 20(9), 11–21. https://doi.org/10.15722/jds.20.09.202209.11
Poh, L. T., Kilicman, A., & Ibrahim, S. N. I. (2018). On intellectual capital and financial performances of banks in Malaysia. Cogent Economics & Finance, 6(1), 1-15. https://doi.org/10.1080/23322039.2018.1453574
Pulic, A. (2000). VAICTM – an accounting tool for IC management. International Journal of Technology Management, 20(5–8), 702–714. https://doi.org/10.1504/IJTM.2000.002891
Pulic, A. (2004). Intellectual capital – does it create or destroy value? Measuring Business Excellence, 8(1), 62–68. https://doi.org/10.1108/13683040410524757
Rossi, M., Festa, G., Solima, L., & Popa, S. (2017). Financing knowledge-intensive enterprises: Evidence from CVCs in the US. The Journal of Technology Transfer, 42(2), 338–353. https://doi.org/10.1007/s10961-016-9495-2
Singh, S. K., Chen, J., Del Giudice, M., & El-Kassar, A.-N. (2019). Environmental ethics, environmental performance, and competitive advantage: Role of environmental training. Technological Forecasting and Social Change, 146(9), 203– 211. https://doi.org/10.1016/j.techfore.2019.05.032
Tran, D. B., & Vo, D. H. (2018). Should bankers be concerned with Intellectual capital? A study of the Thai banking sector. Journal of Intellectual Capital, 19(5), 897–914. https://doi.org/10.1108/JIC-12-2017-0185
Tran, L. T. H. (2022). Reporting quality and financial leverage: Are qualitative characteristics or earnings quality more important? Evidence from an emerging bank-based economy. Research in International Business and Finance, 60(4), 101578. https://doi.org/10.1016/j.ribaf.2021.101578
Uddin, M. H., Mollah, S., & Ali, M. H. (2020). Does cyber tech spending matter for bank stability? International Review of Financial Analysis, 72(11), 1-20. https://doi.org/10.1016/j.irfa.2020.101587
Uddin, Md. H., Ali, Md. H., & Hassan, M. K. (2020). Cybersecurity hazards and financial system vulnerability: A synthesis of literature. Risk Management, 22(4), 239–309. https://doi.org/10.1057/s41283-020-00063-2
Vătămănescu, E.-M., Gorgos, E.-A., Ghigiu, A. M., & Pătruț, M. (2019). Bridging Intellectual Capital and SMEs Internationalization through the Lens of Sustainable Competitive Advantage: A Systematic Literature Review. Sustainability, 11(9), 1-22. https://doi.org/10.3390/su11092510
Vives, X. (2019). Competition and stability in modern banking: A post-crisis perspective. International Journal of Industrial Organization, 64(5), 55–69. https://doi.org/10.1016/j.ijindorg.2018.08.011
Yalama, A. (2013). The relationship between intellectual capital and banking performance in Turkey: Evidence from panel data. International Journal of Learning and Intellectual Capital, 10(1), 71–87. https://doi.org/10.1504/IJLIC.2013.052079
