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  • P-ISSN1738-3110
  • E-ISSN2093-7717
  • SCOPUS, ESCI

ISSN : 1738-3110

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Vol.3 No.2

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A Study on the Effect of Performance on Employer's Satisfaction of Service Company

The Journal of Distribution Science / The Journal of Distribution Science, (P)1738-3110; (E)2093-7717
2005, v.3 no.2, pp.101-120

(2005). A Study on the Effect of Performance on Employer's Satisfaction of Service Company. , 3(2), 101-120.

Abstract

For the customer satisfaction, the inside customer satisfaction must be made by offering the service of a good quality to the inside customer. If the inside customer is not satisfied with own business, the achievement of customer's loyalty & customer satisfaction which have direct effects on the performance of a corporation, comes to be difficult. This study tries to analyze what effect the inside customer satisfaction has on the yield performance of a corporation on the subject of the salespersons of the direct-control store among the retail store business.

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The Journal of Distribution Science

Early Access e-Submission OA Policy