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  • P-ISSN2287-1608
  • E-ISSN2287-1616
  • KCI

A Study on the Strategic Challenges in Promoting ESG Management Adoption through Social Media Services and the Recognition of Ditto-Consumption: Focusing on Encouraging the Next Generation’s Participation and Behavior

Asian Journal of Innovation and Policy / Asian Journal of Innovation and Policy, (P)2287-1608; (E)2287-1616
2024, v.13 no.3, pp.307-328
https://doi.org/10.7545/ajip.2024.13.3.307
Sung Bin Jo (Seoul Women’s University)
Yujeong Jang (Seoul Women’s University)
Ha Kyeong Kim (Seoul Women’s University)
Ye Na Shin (Seoul Women’s University)
Jongtae Lee (Seoul Women’s University)

Abstract

This study is conducted to find out and understand the relationships between ESG awareness expansion and consumption trends. For detail, this study focuses on understanding the younger consumer’s behavioral changes on ESG awareness, known as “ditto-consumption,” which can be facilitated by social media usage and digital content consumption. This study examined in depth how the MZ generation perceives ESG management and how it affects their consumption behavior. As a result, the MZ generation recognized the company's ESG management as an essential element for the company’s long-term survival and sustainability, not just a simple management strategy. When these ESG factors are combined, the MZ generation’s brand loyalty and product purchase intention tend to increase.

keywords
Generation Z, Conjoint Analysis, ESG strategy, User Behaviors, Social Media
Received
2024-12-15
Revised
2025-02-24
Accepted
2025-02-24
Published
2024-12-31

Asian Journal of Innovation and Policy