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Preliminary Study on the Feasibility of Metaverse Platform-based ICT Counseling among the Population with Smartphone Overdependency

Abstract

This paper presents a preliminary investigation into the feasibility of implementing ICT counseling on a metaverse platform, focusing on individuals struggling with smartphone overdependency. The study aims to explore the potential benefits and challenges associated with integrating a metaverse platform into ICT counseling. Out of 63 participants, 34 met the eligibility criteria, which included a cut-off for smartphone overdependency and pariticipation in ICT counseling. Smartphone overdependency significantly decreased from pre- to post-session, with 72.2% of participants experiencing a reduction in overdependency, while psychological severity remained insufficient reduction. A sustained working alliance and therapeutic presence were observed from mid- to post-session. The study discussed lower satisfaction with the counseling environment across both counselors and clients, along with limitations of the present study and suggestions for further research. The findings can pave the way for future endeavors in using metaverse technologies to deliver effective counseling interventions for individuals affected by smartphone overdependence.

keywords
ICT counseling, metaverse platform, avatar, anonymity, smartphone overdependency
Received
2023-08-01
Revised
2023-09-12
Accepted
2023-09-27
Published
2023-11-30

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