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  • P-ISSN1598-1487
  • E-ISSN2671-7247

User Information Needs Analysis based on Search Terms Log of the Presidential Archives Portal

Journal of Korean Society of Archives and Records Management / Journal of Korean Society of Archives and Records Management, (P)1598-1487; (E)2671-7247
2024, v.24 no.3, pp.23-44
https://doi.org/10.14404/JKSARM.2024.24.3.023
Suhyeon Lee
Hyo-Jung Oh

Abstract

In recent years, there has been a significant increase in the importance of curation services that analyze user information requests to provide tailored information within extensive information resources. This study aims to identify user information needs by analyzing search term logs from the Presidential Archives Portal to enhance the utilization value of presidential records, which possess high historical significance. In addition, by evaluating the portal’s search performance, this study seeks to determine whether the Presidential Archives Portal is providing archival information services that meet users’ information needs and to suggest areas for improvement through digital record curation services. To achieve these objectives, topic analysis and word network analysis were conducted based on search term logs spanning the past eight years. The search quality of the Presidential Archives Portal was evaluated from an accuracy perspective, focusing on areas with high user demand, and recommendations were drawn based on the results of the analysis. As a preliminary study for digital record curation of presidential records, this study is significant because it identifies specific user information needs and quantifies the search quality of archival portal sites to improve user satisfaction.

keywords
Presidential Archives Portal, User Information Needs, Search Term Log Analysis, Retrieval Evaluation, Word Network Analysis, 대통령기록포털, 이용자 정보요구, 검색어 로그 분석, 검색 평가, 워드 네트워크 분석

Journal of Korean Society of Archives and Records Management