Abstract

The National Archives of Korea (NAK) provides comprehensive records management oversight to designated public institutions, a framework established through multiple designation phases in 2007, 2009, and 2012. These institutional designations, determined by varying criteria, have remained unchanged since implementation. This study examined the challenges within the NAK supervision designation system and proposed strategic enhancements to its operational framework. The research methodology incorporates qualitative interviews with records managers from public institutions to gather operational insights. Quantitative analysis of the public institution management performance evaluation results spanning 2017–2021 demonstrated statistically significant superior performance among NAK-supervised institutions than self-managed entities. Drawing from these findings, the study emphasizes the need for the strategic expansion of NAK’s institutional supervision framework. The proposed enhancement measures encompass four key dimensions: reformulation of designation criteria, implementation of systematic operational protocols, integration with management evaluation frameworks, and adoption of ISO 30301 Information and Documentation – Management Systems for Records – Requirements.