Abstract

This study examines research trends in archival information services by analyzing 197 papers published between 2013 and 2024 in 6 major domestic journals in archival studies and library and information science. The analysis categories include laws, systems, and policies; service development and improvement (general, search and browsing, value-added, and utilization-promotion services); service evaluation; and user studies. Findings highlight a notable expansion of field-oriented research and the design of services tailored to diverse user groups, such as college students, older adults, and multicultural families. Studies increasingly integrate advanced information and communication technologies—artificial intelligence (AI), big data, metaverse platforms, chatbots, and augmented reality (AR)—into archival services. Moreover, studies actively discuss legal and ethical concerns, including information disclosure, personal data protection, copyright, and rights such as the right to know and the right to be forgotten. Additionally, research supporting the interpretation and engagement of records, such as content development, exhibitions, education, outreach, and marketing, has expanded, alongside studies on user satisfaction and evaluation indicators. This study comprehensively reviews these trends and proposes directions for the theoretical and practical advancement of domestic archival information services.