Abstract

This study evaluated the system performance and usability of the Records and Archives Management Platform (RAMP), which was introduced to central administrative agencies in 2024, at the one-year mark of its implementation. A survey and focus group interviews (FGIs) were conducted with records managers from 48 central administrative agencies who have used RAMP over the past year. Based on the findings, the study evaluates the overall usability of RAMP, examines key issues—including logical transfer, search functionality, and policy directions—and proposes practical improvement measures. The analysis indicats that, regarding logical transfer, it is necessary to ensure the reliability of metadata and digital components. Quality check errors that occur during the acquisition of electronic records through RAMP must be minimized, and detailed records of errors and corrective actions should be clearly documented and disseminated. To this end, reliable electronic records must be created at the production stage, and digital component quality checks should be performed during the Onnara System inspection. In addition, procedures and requirements for record arrangement, inspection, transfer requests, execution, acceptance confirmation, and notification should be specifically defined. Furthermore, system functions should be implemented to verify that the actual transfer of authority has been completed.