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Journal Of Korean Biblia Society for Library and Information Science

  • P-ISSN1229-2435
  • E-ISSN2799-4767
  • KCI

Analysis of Think Aloud Protocols Generated During the Retrieval Process of an Online Database

Journal Of Korean Biblia Society for Library and Information Science / Journal Of Korean Biblia Society for Library and Information Science, (P)1229-2435; (E)2799-4767
2011, v.22 no.3, pp.335-351
https://doi.org/10.14699/kbiblia.2011.22.3.335
Kim, Jong-Ae

Abstract

This study aimed to improve our understanding of users' cognitive processes based on think aloud protocols generated during the retrieval process of an online database. It analyzed think aloud protocols generated by participants while performing pre-defined tasks using an online database. The protocols were encoded using the open coding method. As the results, four broad categories including retrieval, system format, system functionality, and information were drawn, and 21 detailed categories were generated. Based on the results, suggestions for the design of online databases were provided.

keywords
사고구술, 프로토콜 분석, 학술정보데이터베이스, 사용성, 이용자 연구

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Journal Of Korean Biblia Society for Library and Information Science