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Journal Of Korean Biblia Society for Library and Information Science

  • P-ISSN1229-2435
  • E-ISSN2799-4767
  • KCI

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Vol.23 No.1

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Uncertainty Study: Information Seeking Behaviors of Doctoral Students in Business Management

Journal Of Korean Biblia Society for Library and Information Science / Journal Of Korean Biblia Society for Library and Information Science, (P)1229-2435; (E)2799-4767
2012, v.23 no.1, pp.65-89
https://doi.org/10.14699/kbiblia.2012.23.1.065
Kim, Yang-Woo
Kim,, Y. (2012). Uncertainty Study: Information Seeking Behaviors of Doctoral Students in Business Management. , 23(1), 65-89, https://doi.org/10.14699/kbiblia.2012.23.1.065

Abstract

Using grounded theory, this study investigated users' information seeking behaviors associated with their perceptions of uncertainty. Based on a theoretical sampling, 17 doctoral students in the field of business management were recruited. Data was collected through the methods of questionnaire, interviewing, and think-aloud descriptions. The results identified user perceptions of uncertainty in the following stages: identification of information needs, selection of information systems, selection of search terms, actual use of systems, and evaluation of search results. In addition, positive aspects of uncertainties were presented. Major implications relate to information system and service improvements.

keywords
불확신(실)성, 정보추구행태, 정보탐색행태, 이용자연구, 정보서비스

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