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  • P-ISSN1013-0799
  • E-ISSN2586-2073
  • KCI

Analysis of the Relationship Between Librarians’ Perception of Environmental Uncertainty and Dynamic Capabilities

Journal of the Korean Society for Information Management / Journal of the Korean Society for Information Management, (P)1013-0799; (E)2586-2073
2025, v.42 no.1, pp.401-426
https://doi.org/10.3743/KOSIM.2025.42.1.401
Jayoung Sim (National Assembly Library)

Abstract

Libraries are actively responding to unpredictable external changes to meet user demands while creating social value within the knowledge ecosystem and securing their position as information providers. This study views libraries’ adaptation strategies to environmental changes through dynamic capabilities and analyzes the impact of environmental uncertainty on these capabilities. To achieve this, a survey was conducted among 539 librarians from national, public, academic, and specialized libraries to examine their perceptions of environmental uncertainty and dynamic capabilities. Differences were analyzed based on position, career, and type, and key environmental uncertainty factors influencing dynamic capabilities were identified. The results indicate that librarians perceive external environmental changes in the order of complexity, dynamism, and abundance. Similarly, they assessed libraries’ dynamic capabilities in the order of environmental change sensing capability, organizational transformation capability, and organizational responsiveness capability. A multiple regression analysis revealed that munificence is the key factor influencing libraries’ dynamic capabilities. In other words, libraries responded appropriately when external resources were diverse and abundant. In the library environment, dynamism and complexity have not yet directly influenced dynamic capabilities. However, in order to strategically respond to change, librarians must comprehensively understand the evolving society and user demands.

keywords
environmental uncertainty, dynamic capabilities, dynamism, abundance, complexity, environmental change sensing capability, organizational transformation capability, organizational responsiveness capability, librarians’ perception
Received
2025-02-27
Revised
2025-03-12
Accepted
2025-03-18
Published
2025-03-01

Journal of the Korean Society for Information Management