ISSN : 1013-0799
Libraries are actively responding to unpredictable external changes to meet user demands while creating social value within the knowledge ecosystem and securing their position as information providers. This study views libraries’ adaptation strategies to environmental changes through dynamic capabilities and analyzes the impact of environmental uncertainty on these capabilities. To achieve this, a survey was conducted among 539 librarians from national, public, academic, and specialized libraries to examine their perceptions of environmental uncertainty and dynamic capabilities. Differences were analyzed based on position, career, and type, and key environmental uncertainty factors influencing dynamic capabilities were identified. The results indicate that librarians perceive external environmental changes in the order of complexity, dynamism, and abundance. Similarly, they assessed libraries’ dynamic capabilities in the order of environmental change sensing capability, organizational transformation capability, and organizational responsiveness capability. A multiple regression analysis revealed that munificence is the key factor influencing libraries’ dynamic capabilities. In other words, libraries responded appropriately when external resources were diverse and abundant. In the library environment, dynamism and complexity have not yet directly influenced dynamic capabilities. However, in order to strategically respond to change, librarians must comprehensively understand the evolving society and user demands.
