Abstract

The purpose of this study is to analyze the characteristics and significance of library-led community engagement activities. Specifically, it examines case studies from the ‘Library Transforming Communities’ (LTC) project, organized by the American Library Association (ALA). Data for the case analysis were collected from 12 library case studies and reports available on the ALA’s LTC website, along with interview data from librarians. Based on the research findings, four core areas of community engagement were identified: recognizing community problems and needs, facilitating and mediating community dialogue, fulfilling the library’s role as a public forum, and building relationships and fostering collaboration within the community. In addition, various educational programs were implemented to enhance librarians’ capacities and foster shifts in their perceptions. Furthermore, in some cases, library information services and programs were leveraged to address local issues effectively. As a result, library-led community engagement has positively contributed to community development and improved public perception of libraries. These findings confirm that the role of public libraries and librarians are evolving traditional information provision, expanding into facilitation roles within community problem-solving processes.