Digital Reference Service : Directions for Promotion

Discussion on the use of the library service should be based on both theoretical research and practical experiences. To increase the usage level of digital reference services in Korea, various aspects of the promotion, including latent user profile, publicity, site accessibility, and evaluation are examined, based on the previous research and overseas successful approaches. Results revealed useful information for planning and implementation.

keywords: 디지털참고봉사, 잠재이용자, 홍보, 서비스명칭, 접근성, 평가, digital reference, user profile, publicity, accessibility

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Article Contents

Vol.35 No.4

Digital Reference Service : Directions for Promotion

Abstract

Journal of Korean Library and Information Science Society