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Journal of Korean Library and Information Science Society

  • P-ISSN2466-2542
  • KCI

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Vol.37 No.1

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An Analysis on the Information-seekingBehaviour of Users in the Internet Board of National Archives and Record Service

Journal of Korean Library and Information Science Society / Journal of Korean Library and Information Science Society, (P)2466-2542;
2006, v.37 no.1, pp.283-303

(2006). An Analysis on the Information-seekingBehaviour of Users in the Internet Board of National Archives and Record Service. , 37(1), 283-303.

Abstract

An understanding the information seeking-behaviour of archival users is a basic for archival reference services. This study tries to understand who are users of internet board of archives, how and why they ask questions. And the study examines how archivists answer the users' questions. The data used in this study are 3,760 answers and questions in the internet board of National Archives and Record Service during $2000\sim2005$. According to this analysis. lots of users of the board make queries for archival management and asking various archives. And they are public officials, archivists, students, researches, and producers of media. The users mainly ask simple questions and it take average 5 days for users to get answers.

keywords
기록관리, 기록물, 기록정보서비스, 이용자연구, 국가기록원, 인터넷 게시판ABSTRACTAn understanding the information seeking-behaviour of archival users is a basic for archival reference services. This study tries to understand who are users of internet board of archives, how and why, Archives, Archival Reference Services, User Studies, National Archives and Record Service, Internet Board, Archives, Archival Reference Services, User Studies, National Archives and Record Service, Internet Board

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