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Journal Of Korean Biblia Society for Library and Information Science

  • P-ISSN1229-2435
  • E-ISSN2799-4767
  • KCI

ISSN : 1229-2435

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Vol.37 No.1

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A Study on the Perceptions of Small Library Operators toward Artificial Intelligence Services in Libraries

Journal Of Korean Biblia Society for Library and Information Science / Journal Of Korean Biblia Society for Library and Information Science, (P)1229-2435; (E)2799-4767
2026, v.37 no.1, pp.139-165
https://doi.org/10.14699//kbiblia.2026.37.1.139
Jung-Sook Kim
Seong Kwan Lim
Kim, J., & Lim, S. K. (2026). A Study on the Perceptions of Small Library Operators toward Artificial Intelligence Services in Libraries. , 37(1), 139-165, https://doi.org/10.14699//kbiblia.2026.37.1.139

Abstract

This study aims to analyze small library operators’ perceptions of artificial intelligence(AI) and examine the potential for AI service utilization. An online survey was conducted with operators from 189 small libraries nationwide, and valid responses were analyzed using SPSS 31. The results showed that while operators had an average level of understanding of AI, their understanding of AI as a library service and their actual usage experience were low. Role-based analyses indicated that librarians and non-librarian staff had significantly higher service usage experience than volunteers or reading instructors, and operators with service provision experience also demonstrated relatively higher understanding and willingness to provide services. Correlation analysis revealed a moderate positive relationship between AI service understanding and usage experience, and a weak positive correlation between service provision experience and future willingness to provide services. These findings suggest that operators’ experience influences both service understanding and willingness to provide AI services.

keywords
Artificial Intelligence, Small Library, Small Library Operators, Library Service, Library Management

Journal Of Korean Biblia Society for Library and Information Science

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